top of page

How to solve conflicts at work - Based on a true story

Updated: Feb 8

Problem solving is a key component of any successful Human Resources team, yet it can be difficult to navigate.
Knowing the steps needed to assess and address issues quickly is essential in order ensure your company runs efficiently.
In this blog post, we'll take a deep dive into a technique to tackle problem-solving scenarios in their organization.
Read on to learn more about how you can develop strategies that cultivate resolution in both professional and personal matters!

Kaitlyn had been working at her dream job for almost a year. She was an up and coming project manager at a large tech company, and the team she led was one of the most successful in the company.

But lately, tensions were running high between Kaitlyn and some of her teammates.

They had differing opinions on how to handle certain tasks, which often lead to heated arguments that derailed their progress. It seemed like no matter what they tried it only made things worse.

Kaitlyn knew something needed to be done if they wanted to keep succeeding as a team, so she decided to research ways on how to solve conflicts effectively.

After reading through several articles online, she stumbled upon three techniques: avoiding, accommodating and compromising.

Each method could help them have constructive conversations when disagreements arose instead of just yelling over each other until all hope was lost!

The first technique Kaitlyn learned about was avoidance —

meaning sometimes you need take a step back from an argument or situation altogether in order for both parties involved to cool off before addressing it again later down the line when everyone is more calm-headed .

This would allow them all time away from each other without feeling like anyone "lost" out on anything because no resolution actually happened yet.

The second technique she discovered was accommodation —

This meant that one person gives into another's demands or ideas in order for everyone else involved feel satisfied with whatever decision is made; however ,this should be used sparingly since it can make people feel taken advantage of after multiple times using this approach.

Lastly , there's compromise—

a “middle ground” option where both sides agree that neither will get exactly what they want but any agreement reached still benefits all involved parties equally (or close enough).


While it’s not always easy, avoiding conflict at work is important for maintaining a positive and productive workplace.

By accommodating different perspectives and compromising when necessary, you can make sure that conflicts don’t get in the way of meeting your goals.

What type of conflicts do you have at work? How do you handle them?
65 views0 comments
bottom of page